Terms of Use.
The terms that apply when you use this website.
Last updated: October 2026
Acceptance of these terms
By using this website, you agree to these terms of use. If you don't agree with them, please don't use the site. These terms apply to the website only, not to any separate contract or statement of work you agree with us for consultancy or delivery services, which is governed by its own terms.
About TalkCX
TalkCX is a vendor-neutral CCaaS and conversational AI consultancy, and an official PolyAI reseller partner, operating in the United Kingdom. You can contact us at info@talkcx.co.uk.
Using this website
This site is provided for general information about TalkCX's services, background and partners. You may browse it and use the contact form or booking link to get in touch with us. You agree not to misuse the site, including attempting to disrupt it, scrape it at scale, or use it for any unlawful purpose.
No professional advice
The content on this site, including the Industry Insights page, is provided for general information only and does not constitute professional, technical or commercial advice specific to your organisation. Any figures or statistics we cite are sourced from third-party research, linked at the point of use, and reflect that source's own methodology, not an independent assessment by TalkCX. Advice specific to your contact centre is only given as part of a direct engagement with us.
Intellectual property
The TalkCX name, logo and the content of this site (except where otherwise credited) belong to TalkCX. You may view and share pages of this site for your own reference, but you may not reproduce, redistribute or create derivative works from our content or branding without our permission.
Third-party links and partners
This site links to third-party services, including PolyAI, Casey Business Solution, Calendly and Formspree, and to third-party research referenced on our Industry Insights page. We don't control those sites and aren't responsible for their content, availability or policies. Visiting them is subject to their own terms.
No warranty
We try to keep this site accurate and up to date, but we make no guarantee that it's complete, error-free, or uninterrupted. The site and its content are provided "as is", without warranties of any kind, to the extent permitted by law.
Limitation of liability
To the extent permitted by law, TalkCX is not liable for any loss or damage arising from your use of, or inability to use, this website. Nothing in these terms limits any liability that cannot be excluded under UK law.
Governing law
These terms are governed by the laws of England and Wales, and any disputes relating to them are subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to these terms
We may update these terms from time to time. The date at the top shows when they were last revised.