Let's talk about CX!
TalkCX is a vendor-neutral CCaaS and conversational AI consultancy for UK mid-market contact centres, from readiness assessment and vendor selection to deployment and go-live.
25+ years across five industries
Experience from these vendors: NiCE, Talkdesk, PolyAI, DigitalGenius and NewVoiceMedia, with clients across banking, travel, retail, telecoms and the public sector, including British Airways, EasyJet, Royal London, Samsung, Barclays, RBS, HMRC, KLM, Vodafone and Deutsche Telekom.
25 years
Contact centre
11 years
Professional services
15 years
Sales
Not sure where to start with conversational AI?
Book a free 30-minute call. We'll tell you honestly whether AI voice is right for your contact centre yet.
Book a Consultation